Wonderful experience from A to Z. Will definitely be coming back for all my vehicle needs!
Professional superior service department I was actually told to take my Lincoln to Jess Ford by Lewiston Joe Hall As they refused to honor my nationwide Ford/Lincoln warranty so off to Jess Ford we went I will never recommend ,refer or buy from Joe Hall and have discovered that I’m not the only one who has issues with Joe Hall.Jess Ford made sure I had a rental car waiting at the dealership my car was repaired and warranty honored the service department is incredible like old time customer service.Joe Hall Ford/Lincoln could use some pointers ...
The last three Fords I owned came from Jesse Ford and I'm still going back for more as you can see. Thank you Jesse Ford
The people who helped me at Jess Ford were courteous, professional, and thorough. I needed a programmed key replacement and received it plus the duplicate I wanted.
Unlike my local dealer, Jess Ford gave me a time slot within a day or two. With no run around. I thought I had made a mistake buying the ford with the level of service from my local dealer. I bought the car there because the salesman treated very respectful, will never go there again. Jess Ford is awesome you should be proud of them. This was our first new Ford we ever bought. Only Chevy and Toyota in the past. They addressed my small issues and sent me home very happy. Kind Regards Ron Rumbolz
Jess Ford has a great service department. I made an appointment to have the oil changed in my Expedition. My vehicle was taken in on time and the service was completed quite quickly. The service manager was good about telling me what they did and what was upcoming for maintenance. I really trust these guys with my vehicle.
5000 mile service and tire rotation, fast and back on the road within forty minutes. Extremely happy! Alway friendly employees at the Jess Ford Pullman dealership. We have alway been treated great.
two recall notices were taken care of quickly (1 hour) and I was out the door. I guess I need to add some more words.
Jess helped me and continues to help with their professional expertise. Jess has always treated me right by informing me on advice of repairs. Go Jess
We have had a long and positive relationship with Jess Ford of Pullman buying new, used, and with their service department. They have earned our trust and business long term. When we buy, that is where we shop.
Jess Ford is a great place to do business and Tommy Coffee is absolutely great to work with. He listened to what I wanted and made the entire process as painless as possible. This was the easiest car purchase I had ever made! He made the test drive enjoyable and showed what great features the SUV had and helped make the transition very easy and fun! Always say Yes to Jess! Make sure you go see Tommy.
We have bought numerous cars and trucks from Jess Ford over the years and it has always been a great experience. The salesmen are a pleasure to work with, honest and straightforward. Our 2001 F-350 Diesel "Old Whitey" is still going strong with 220,000 miles as is the 2007 Ford Focus with 150,000. When its time to buy again, it will definitely be from Jess Ford!!
I am almost 90 and I have purchased a lot of vehicles. This was my best experience ever because everyone was so darned nice. I would not hesitate to recommend them to anyone.
Jess Ford has always given me good service and I use them a lot. Once I was in trouble and they gave me what I consider was above and beyond the call of duty. I was buying cattle in Montana and hit a deer on highway 200 about an hour out of Great Falls, Montana. The radiator system was leaking badly, so not knowing the Ford dealer in that area or a tow truck I decided to call Jim Jess and ask for some phone numbers for help. He got the numbers but said he could have a man with a ...
I have purchased two F450 pickups from Jess Ford. The sales department has been a pleasure to work with. Sales reps have done a good job answering all my questions about the pickups, including calling Ford for answers to my hard questions. Their level of knowledge and friendliness far exceeded the dealers in my home town. Kieth in the service department is competent and good to work with. We have had a couple "bumps in the road" and they have made things right. My trucks are work trucks and Jess Ford always has a truck for me to ...